From 8th–19th September 2025, the ePharma4Fp Project conducted its End-of-Project Exit Survey across major LGAs in Lagos State. This two week activity was designed to capture customer feedback from their experiences using our online family planning platform.

With our team of trained enumerators, supported by IPCAs (Interpersonal Communication Agents), the team engaged with over 250 respondents. Each interview provided valuable perspectives on accessibility, usability, and satisfaction with the hybrid ePharmacy model.

These findings will not only Inform the final dissemination of project lessons and policy recommendations but also strengthen the evidence base for scaling digital health innovations.

This survey marks another milestone in documenting the real-world impact of a 4-year journey committed to breaking barriers and expanding access to family planning products and services in Lagos.