The COP, Dr. Uchenna Okafor brought Healthplus community pharmacists from all across Lagos for a review and refresher session, focused on converting in-store conversions for family planning (FP) products online and improving client-centered service delivery.

As frontline providers, community pharmacists play a critical role in demystifying family planning, offering trusted guidance, and ensuring women and couples can make informed choices right at the pharmacy counter.

The pharmacists engaged in hands-on exercises to strengthen their ability to respond to client and service delivery procedural training featuring FP commodity insertions, removals and counselling.

This refresher course is vital to empower pharmacists with the tools, confidence, and communication skills they need to become even more effective FP champions in their communities.